Right of Revocation
The contract language is German.The following translation is only for the better understanding of the German version, which is legally effective.
You can cancel your order without the need to provide a reason by means of written declaration (i.e. through a letter, fax, email) within a 14-day period. If you received your ordered product before the 14-day period has expired, you may also terminate your order through the return of the product. The cancellation period first begins upon receipt of this cancellation policy advice in written form, however not prior to delivery of the products to the customer, and not prior to fulfillment of our informational duties pursuant to Article 246 § 2 as relate to §1 Para. 1 and 2 EGBGB and our further duties pursuant to §312e Para. 1 BGB as relate to Article 246 § 3 EGBGB, and not before the sales contract becomes binding through customer´s acceptance of delivery of the products ordered. The timely forwarding of customer´s written cancellation notice or the timely return shipment of the concerned products is sufficient to meet the cancellation deadline. The written cancellation notice or the return shipment is to be made to tickSAFE GmbH, Karl-Grillenberger-Str. 1, 90402 Nuremberg, Germany, Email firstname.lastname@example.org.
In the event that the products to be returned to tickSAFE GmbH are not returnable in whole or in part or are returned in a condition worse than the condition at the time of delivery, the customer shall be responsible to make compensation for any respective loss of value suffered. You are only obligated to compensate for the deprecation or wear of a good, if it is ascribable to its usage beyond an examination of properties and functions. The “examination of properties and functions” is herby understood as the testing and trying out of a particular good, as possible and common in a retail store.
The vendor has to bear the costs of return. Obligations of reimbursement must be fulfilled within 30 days. This period begins for you upon providing the notice of cancellation or making the return shipment, and begins for us upon reception thereof.
A printable revocation-formular can be downloaded here.